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Home About CareOnLine

CareOnLine is an award winning service provided by Leicestershire County Council's Adults and Communities, to help vulnerable adults in the community, such as Older People, People with Disabilities and Carers to use computers and the Internet.

We provide a home visit service for advice, support and training to people who have difficulty leaving their home. Our services are designed for people with little or no previous experience of using a computer or people who can no longer use them because of medical condition or age. We can talk to you about how a computer can help your life; you might want information on home care services, have shopping delivered to your door or explore new ways of keeping in touch with family and friends you no longer see. We look for ways to help improve your life and advise on the best equipment to meet your needs.

Our aim is to enable as many people as possible to become familiar and comfortable with computers and help you gain the confidence to use them on your own.

CareOnLine was set up to improve the quality of life of vulnerable adults by:

• Reducing isolation and social exclusion.
• Making information and services more accessible to everyone.
• Provide access to information in your own home at any time of the day or night.
• Helping people to retain their independence and make their own decisions.

If you think you may be eligible for CareOnLine's services, please Contact Us for more information.

Our website has a comprehensive list of services and information tailored to the needs of older people, disabled people and carers. If you know of an organisation that we should add to the CareOnLine directory, please use our online form to let us know about it;

Suggest an item for CareOnLine.

Social Media

We have various social media channels where you can follow us.

Follow us on CareOnLine Blogspot at:
http://careonlineleicestershire.blogspot.com/

View our clips on You Tube at:
http://www.youtube.com/TheCareonline

Follow us on Facebook at:
https://www.facebook.com/leicestershirecareonline

Since CareOnLine started in 2001, the service has been awarded and recognised by both national and international bodies, see Awards and Feedback for more information.

The Grapevine is an online message board launched in 2007, where adults can share information, communicate with each other on topics of common interest and provide support to each other. Visit The Grapevine to find out more.

	Ian Retson - CareOnLine Manager Ian has worked for over 30 years in industry and Information Technology. His main role has been as a Project Manager, providing change management and developing new systems for a wide variety of customers. Since joining Social Care in 2001 Ian has worked on developing and implementing Leicestershire CareOnLine to improve the lives of vulnerable adults.
Wanda Girdler-Green - CareOnLine Trainer An experienced trainer who has helped over 500 people to learn to use computers and the Internet since joining CareOnLine in 2002. Wanda is the only person employed to train older and disabled people on a one-to-one basis in their own homes across the County.
	Rekha Randerwala - CareOnLine Database Co-ordinator Rekha has worked in the travel industry for 7 years and with Databases and Content Management systems for 3 years.  She joined the team at CareOnLine in September 2004 and is responsible for maintaining the CareOnLine website and assisting with technical support.
Melissa  Seims - CareOnLine Support Officer Melissa joined the CareOnLine team in February 2009.  She has worked voluntarily for various charitable organisations helping vulnerable individuals with shopping and outings. She also brings additional technical computer skills which will be of great use in supporting CareOnLine users.

Diane Saunders - CareOnLine Training Officer Diane joined CareOnLine in 2010 as Support and Training Assistant. She has a range of experience in the voluntary sector and Adult Education with older and disabled people.