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A selection of organisations providing advice on benefits, help with reporting complaints, learn about your rights when shopping and more.

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Leicestershire County Council

Leicestershire County Council Trading Standards is to promote a fair and safe trading environment for the people of Leicestershire. You can contact Trading Standards on:

Consumer Direct: 0845 40 40 506

Business Advice: 0116 305 8000

More information

Your rights when shopping (including online shopping) are explained. Where to get help with complaints, debt problems and disputes.

Enquiries on: 0845 722 44 99.  Email: enquiries@oft.gsi.gov.uk.

Benefits Now enables you to assess yourself for Disability Living Allowance or Attendance Allowance before you apply. You can find out whether you qualify and at what rate you are likely to be paid.

There is also a useful online shop for buying aids to help round the house and garden.

Benefits Now Online Shop (opens new window).

The Citizens Advice Bureau’s (CAB’s) online Advice Guide offers a wide range of advice and information on your rights including debt and consumer issues, benefits, housing, legal matters.  For more details visit the CAB's Advice Guide website or alternatively click on some of the quick links below:

List of Benefits (opens new window).

Directgov

Help and advice for UK consumers.  For more information you can contact an adviser.

Phone: 0845 404 0506.

A selected list of local organisations you can turn to for free support and assistance with debt and money problems.

The Health and Safety Executive website provides guidance and information on various workplace health and safety issues covering areas such as nuclear installations and mines, factories, farms, hospitals and schools, the movement of dangerous goods and substances, railway safety, and many other aspects of the protection both of workers and the public.

Online computer help, tips and tricks.

Part of the 'Help With ...' series of websites, includes Help with Cooking, DIY, Smoking and Gardening.

This service is free and independent. You can learn about your rights and where to get advice and help, submit, escalate and resolve complaints online, find out how to complain about any issue, share info using our message boards.  It has useful categories such as:

Household (opens new window).

Shopping (opens new window).

Travel (opens new window).

Phone and Internet (opens new window).

Contact:  howtocomplain.com, P.O. Box 1290, Salisbury, SP1 1YN.

A local charity which helps local individuals and families who are in need of everyday essentials.


Contact Information:  Tel: 0116 222 2200.  Email: info@charity-link.org.

Address: 20A, Millstone Lane, LEICESTER, LE1 5JN.


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