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Home CareOnLine Newsletter Newsletter February 2006

Recognition at National e-government awards.  CareOnLine was a winner at the e-Government National Awards held at the Savoy Hotel, London, on 25th January.

Winners were selected from 249 nominations across central and local government. CareOnLine won the Team category for “Proven team-working which has delivered more than the sum of the parts.”

Pictured receiving the award are L. to R. Councillor David Sprason, Cabinet Lead Member for Adult Care, Liz Clark, Assistant Director, Performance and Business Support and Ian Retson, CareOnLine Project Manager.

e-Europe Awards November 2005. CareOnLine was one of 52 finalists selected from 21 countries. Our category was defined as “putting citizens at the centre through transformation and innovation in services, delivering real benefits for users”. Cabinet Office e-government Minster Jim Murphy showed a keen interest in the CareOnLine presentation.

Current Status. Our main project for 2005/06 is installing Touch Screen computers in Social Care day centres and older people’s homes to provide service users with access to the Internet. Trials have shown that both staff and users find the information valuable; Staff are developing stimulating new activities for users.

Pictured at Millfield Day Centre in Hinckley is Patricia Porter, learning to improve her dexterity and mental skills with the help of Senior Carer Alan Dennis. A DVD has been made to assist staff to understand the role of CareOnLine and the benefits that service users can gain.

To-date we have installed 100 computers in people’s homes and 60 computers in shared locations, trained 300 people in their own homes and given 2500 people the chance to experience using the Internet.

Training and Support.  CareOnLine works with isolated individuals and groups to help them understand how they can benefit from learning modern ICT skills. We are constantly amazed by the achievements of people who have improved their lives substantially with these skills. You can see some of our case studies on CareOnLine within the ‘CareOnLine People’ category on the homepage.

Web Service. CareOnLine provides access to over 3000 Local support and activity groups across Leicestershire. These entries have been specially selected for older people, disabled people and carers and displayed by district and town. Other new categories include ‘Insurance for Older and Disabled People’, ‘Disabled Holidays’ and ‘Older People’s Holidays’.

Contact: Ian Retson - CareOnLine Project Manager.  Telephone: 01 16 2 65 73 52.  E-mail:  iretson@leics.gov.uk.

The aims of CareOnLine are to reduce isolation and improve the quality of life among Older People, Disabled People and their Carers. The service provides help with access to computers and the Internet, training, technical support and a purpose-built website.