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Here are just a few of the stories from people who have benefitted from the help and encouragement given by the CareOnLine team.  If you would like to add your story please email the CareOnLine Team on: leicestershirecareonline@leics.gov.uk.

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monica

Monica's Story

CareOnLine has helped me to recover and I get a sense of achievement when I have learnt to do something on the computer.

Monica is 88, lives alone and tries to live life to the full. She is a celebrity in her local area and beyond. She was a dance tutor for many years and has taught hundreds of local children to dance and perform, during her career she was also the proud owner of 4 dance academies. She was very active with volunteering and being patron of a local dance academy.


During 2010, Monica had a very nasty fall and subsequently suffered from period of confusion, was in a lot of pain when moving and was generally quite ill. She was unable to pursue all the interests she had previously been able to and very rarely left the house. CareOnline has helped Monica learn the basics of the computer and showed her how to transfer the many poems she has written to an electronic format. CareOnLine provided her with one-to-one tutoring and the loan of some equipment which gave her the opportunity to learn at her own pace.  With her lust for learning and her improved health, she has now also joined a local IT group to help her master the electronic age.  She is typing all her poems onto her computer and is also ‘scanning’ into the computer her many ‘dancing and performance’ photographs. Monica can view and print them at any time. Monica’s zest for life and continual enthusiasm for learning have helped her to regain her health and wellbeing.


Monica commented: “CareOnLine has helped me to recover and I get a sense of achievement when I have learnt to do something on the computer. I am now quite calm and confident when using the computer”.  With the continual help and support from her family Monica is well on her way to achieving yet another of her many ambitions.

jul1

Julia’s story 2010

Julia is 56 and lives alone. She has learning difficulties and lost her job over 2 years ago. Julia became very low, lost her confidence and felt very isolated as her sister lives in the USA and her daughters are away at college. Julia had no computer experience and admitted being “quite frightened” of them.  Breaking the Barriers (Leicestershire Adult Social Care service helping people with disabilities gain new skills and find work) referred Julia to CareOnLine to see if they could help.

Following an assessment of need, CareOnLine provided Julia with a Laptop and helped with accessing the internet and email. The CareOnLine Training Officer visited regularly to encourage her to gain confidence and new skills. Working with CareOnLine, Breaking the Barriers and Leicestershire Adult learning Service, Julia found specialist courses on confidence-building, literacy and numeracy and employability. Julia has subsequently passed computer and Adult Literacy courses using the computer to access internet learning and complete her course work.

Julia now works as a volunteer in her local Library twice a week and is actively looking for a new job. Since mastering email Julia is now able to communicate with her family and friends, making her feel less isolated.

Julia says: ‘I was a computer novice. I felt left behind, ignorant and out of touch with the world, now I am much happier, having the computer has given me a new perspective on my life. I feel much more confident and have now bought my own laptop.’

kathy

Kathy’s Story

Kathy is blind and lives alone in LFE. She worked as a Telephonist for many years before retiring and now volunteers at a school, helping children with their reading. Although Kathy had typing experience and Braille, she had never used a computer. At Christmas 2009 she was staying with a blind friend who was using e-mail to communicate with family and friends. Kathy had a go and wanted to learn for herself. In January she spoke to her friends Malcolm and Retta (see stories above and below) who recommended she get in touch with CareOnLine.  Within a week, Kathy had been visited and plans put in place to provide a county council recycled computer and support to get Kathy online. CareOnLine worked with Vista (society for people with sight loss) to apply for a grant to buy the ‘Guide’ screenreader software and a scanner to enable Kathy to be more independent and read her own mail instead of relying on visitors; by early March the money was available. CareOnLine installed the computer and set up Broadband, helped Kathy to buy the software and supported her with training.

Kathy very quickly mastered the computer and was sending e-mails to her friends within days. She continues to teach herself new skills and is learning to use the Internet. In an e-mail to CareOnLine in April 2010, less than a month after starting on the computer, Kathy says,

“I am really enjoying being cyber person! It really is a totally new dimension. Friends seem so much nearer now somehow. Thank you for your help in enabling me to have a new lease of life. I am honestly amazed at the difference having a computer has made and is making to my life and wonder how I managed without one for so long. I have read some post on the scanner, which is a modern miracle, without any exaggeration.  with all this technology at my finger tips I asked myself the question, who needs to see!! Although of course, I am glad that people can!! We could not manage without you, although I still maintain that there are still some advantages of not being able to see,,,!  Emails are my favourite mode of communication. Some people might think it is a fools game, introducing technology to blind people and would give up at the start, but really you are enabling us to have a new lease of life and enlarge our potential.

annie taylor
Annie's Story

Annie gets to see her 3 young grandchildren

Annie has lived alone for 15 years in south Leicestershire. For most of her life she has suffered from physical and mental health problems. Her legs are often swollen making walking difficult and she relies on taxis to take her shopping.

Annie was feeling isolated and lonely; she saw very little of her 2 sons in Leicestershire and spent a lot of money on phone calls to her daughter who emigrated to Australia over 10 years ago. She had never seen her 3 young grandchildren.

Following a referral from Leicestershire Adult Social Care Inclusion Support Service, CareOnLine assessed Annie’s needs and provided a loan laptop computer with printer, support services and training. Annie then used her pension credits to fund Broadband Internet and a webcam so she can see and talk to her family in Australia.

Since receiving training and support Annie has grown in confidence and says,

“Having a laptop from CareOnLine has opened up a whole new world for me with my daughter and family in Australia and re-united me with my 2 sons as we have more in common. I have bought a webcam so that I can see my 3 grandchildren I have never met and I have printed photos of them for my sons. The computer has helped with my mental health – when I feel depressed or have problems in the night I switch it on and it helps me to relax. I am learning new skills and feel much better because I am able to help friends in the Umbrella Club (a mental health support group) with their computers as well as teaching another friend who cares for his disabled wife. The computer brings life into an empty house and I don’t feel alone any more.”

In December 2010 Annie used the computer to help her track down her long-lost son she had not seen for over 40 years, and arrange a visit to meet him in Scotland. Annie said that her new skills have helped her to bring her family together for the very first time.

Picture of Bali using a computer
Bali's Story

At last Bali can play with his son.

Bali was injured in a car crash and has a severe spinal injury. His lower limbs are paralysed and he has limited use of his upper body. His wife is his main carer and they have a young son.

Bali cannot use a keyboard or mouse so thought he would never use a computer. He spent his days watching Television. In 2002, CareOnLine installed a computer with on-screen keyboard and head-mounted pointing device.

After receiving training from CareOnLine Bali is able to use the computer on his own. He now teaches his wife to use it and plays games with his son. He enjoys e-mail and many activities such as home shopping.

Picture of Billy using a computer
Billy and Janet's Story

A 'Touch Screen' gives Billy independence.

Billy (70) had a stroke 12 years ago. He is is a wheelchair user with paralysis of the right side and dysphasia. It took 7 years before he was able to hold a conversation.

When CareOnLine demonstrated a Touch Screen computer Billy became interested as it did not need a mouse or keyboard. CareOnLine supplied the computer with software for his therapy, and regular training and support.

One day Janet was upstairs and was thrilled when she heard the computer being switched on by Billy for the first time. He can now practice on his own and demonstrates his new skills to other stroke victims. Billy is learning to use the Internet to find Disabled Holidays and follow his rugby team.

Picture of Bob using a computer
Bob M's Story

Bob achieves ambition to write a book.

Bob is 69 and had a stroke which left him using a wheelchair and paralysed down one side. He spends most of his time in his bedroom and needs four daily care visits.

Bob led an active life as a prison officer for 31 years and had often been encouraged to record his stories of "life behind bars" but writing them out long-hand would be too difficult.

His Therapist suggested that he needed some mental stimulation and contacted Leicestershire CareOnLine who visited Bob and installed a computer, special mouse and keyboard.

With the CareOnLine Training Officer he has realised his dream of writing a book about his rich and varied life and has dedicated it to CareOnLine and his Trainer saying "without her assistance and encouragement I would probably never have started."

Picture of Bob and his mother
Bob's Story

Bob extends his hobby globally.

Bob is 46 and has Spina Bifida and Hydrocephalus. He is a wheelchair user and lives with his mother who is also his carer.

He worked for 19 years for a firm assembling car components but due to his medical condition his employment was terminated in 2000. Bob became bored watching TV as his favourite hobby is bird watching. The number of places he could visit was restricted and his illness meant that he was often housebound.

CareOnLine installed a computer and provided training in 2002. Bob says: "This was the best thing that has ever happened to me". He watches bird reserves around the world through Internet webcams, and has found a Bird Reserve with wheelchair access close to home, which he can visit.

With the help of CareOnLine Bob has renewed confidence and is motivated to carry on learning. He would like to help others who are in the same situation that he was in 2 years ago and says: "I can't go out to the world but the world has come to me."

Doris
Doris's Story

Doris is 94 and lives in Sheltered Accommodation. She has some friends there but her family are all abroad – one son lives in Australia and the other in Africa – so she may not see them for years at a time. When CareOnLine installed a computer in the lounge of her home she was interested but unsure what benefit it would bring. The manager said that Doris was having trouble with her hearing and telephone calls were getting increasingly difficult. E-mail was suggested as a solution and training was provided.When Doris fell and broke her hip the following year the Housing Manager was able to give her sons regular e-mail updates (which she could not have done on the telephone).

Four years later Doris is a regular user of the computer and sees pictures of grandchildren she has never met. She still needs the assurance that the Housing Manager is there to help out if needed but her family feel much nearer than before and she now also has a new hobby to stimulate her.

Doris died in December 2008.  She was the star of our poster campaign and will be remembered by her lovely smile.

Pictures of George
George's Story

George gets out and finds a wife.

2002.  George was alone, isolated and ill. He had several support needs. When the CareOnLine team first visited he was depressed about the chances of reaching his 80th birthday.

2003.  CareOnLine provided training and support, and a friendly face to help him at home. He started to use e-mail and make new friends through the CareOnLine community. He started to socialise and was being drawn back into society and becoming more hopeful.

2004. At 82, full of hope and confidence George found a dating agency on the Internet and met a lady who lived only 20 miles away. It led to marriage within months; George said "At my time of life you can't afford to mess about!" With his new wife and friends he no longer worries about his health, he is independent and happy. Here he is at his wedding with his bride, Edna.

2007.  After 2½ years of very happy marriage and a spell of illness, George passed away in July. We will remember him and the inspiration he gave to a lot of people.


Results: 1 to 10 of 18
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