Broadband—A high-speed internet connection

Browser—Software that allows you to navigate the Internet

Computer Virus—A program that causes damage to your computer

Corrupted Files—A file that has been damaged or can’t be opened

Dialup—A slower internet connection

Download—Copying a file from the internet to your computer

E-commerce—The sale of goods or services over the Internet

Firewall—A program that protects you from external attacks

Hacker—A computer programmer who creates malicious programs to exploit other computer users.

Hardware—Physical bits of a computer e.g. monitor, mouse

Hyperlink—A clickable link text or graphics on a page that takes you to another place

ISP—Internet Service Provider e.g. BT, Tiscali, NTL, TalkTalk, O2

Landline—Your home telephone

Operating System—Software controlling the overall operation of a computer e.g. Microsoft Windows, Apple Mac

Parental Controls—A website content filter that allow you to monitor or limit what can be seen or done on the internet

Phishing—Internet or email fraud that tricks you into revealing information about yourself

Popups—Small windows that open up on the screen, often displaying ads

Trojan—A damaging computer virus

Search Engine—A way of finding information on the internet

Software—The programs that run on a computer e.g. Microsoft Office

Spam—Junk email, usually unsolicited

Spyware—Software that gathers information about a user while they surf the Internet

Spoof Emails—Emails that appears to be genuine but are fake.

Surfing—Browsing through different pages and websites

URL—An internet web address e.g. www.bbc.co.uk

Virus Protection—Software that blocks the spread of viruses

Wizard—A feature that guides you through processes step-by-step

Worm—A damaging computer virus

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