Do not disclose any password or login information to anyone; the only exceptions would be your carer or other person who may use the website on your behalf.

Try to make it difficult for other people to guess your password by putting numbers and letters in. You might not be able to memorise your details so write them down and keep them in a safe place so only you or your carer (if applicable) know where it is.

Never give details of your bank accounts to people who telephone or email you. Banks will never ask for this information – they already have it.

There are some emails which pretend to be from your bank, asking you to confirm your details on their website; these are not genuine and should be deleted. Do not give your personal information, address, telephone credit cards details, to anyone over the internet unless you are sure that you are on a secured website such as online banking, shopping, purchasing goods etc. usually indicated by a padlock displayed in the bottom of the browser window or by the address bar:

If you are unsure if a particular website is secure, check if there is a telephone number (not a mobile number) that you can ring for further advice before registering online.

If you are using a public access computer (e.g. a computer in a library or day centre) make sure you logout of every website you enter your details or login to. Otherwise other people may be able to access your information.

Back to Safe Surfing for Adults contents page