If you are unsure about your rights when shopping online, via the television, by phone or advertisement read the information provided by the Office of Fair Trading before you go ahead.

B&Q's online store. For help and advice you can contact the customer service team on:

Telephone: 0845 9000 299.

A store providing a range of products such as lighting, gardening tools, household items etc.

SecuredHome offers helpful and practical advice on home security and home safety. Information includes advice on buglary, doorstep cons, inside and outside security (e.g. alarm systems, lighting, flooding defences) and much more.